You will recieve Order Complete email once all items are delivered as per our tracking.
Any issues with the products you have purchased from us, kindly contact us within 7 days from the day of your order complete notification to resolve the issue. We hold the payment to our sellers for 7 days and contacting us within these 7 days is very important for us to look into the matter and take decision including refund to you.
If you find that an item is missing from your delivery, kindly contact us within 7 days from you the order complete day to resolve the issue. Please note that items may sometimes be shipped separately.
Please contact us within 7 days of receiving the item to arrange for it to be replaced. All products must be packed in original packaging and include any accessories, manuals, documentation, and registration that shipped with the product. A refund will be generated if the seller do not have a replacement item.
Though depending upon the sellers, generally they offers a 12-month warranty which can be differed accordingly based on the manufacturer's warranty period.
You are required to contact us within 7 days if the item arrives damaged. Please also mention detailed description and provide images or a short video of the damaged product to proceed with a replacement or refund process.
To make a claim, please provide your order number or copy of tax invoice. You must describe the issue exactly and give proof to help your case, and state whether you are requesting a replacement, repair, refund or credit.
The warranty for products is completely discrete and the seller entertains any claim only according to product manufacturer’s policy. All claims are analyzed by seller's team members before taking any decision. Any claim will not be entertained if the concerning product is not used as guided or damages caused to.
In case of damage or fault occurrence due to user’s negligence we do not cover shipping cost for repair or replacement of the product
In case of a faulty product or a manufacturer defect you can claim either one of them,